Troubleshooting ActiveX

Use the menu below to navigate through the Models section of the website:



Troubleshooting ActiveX Control

An ActiveX control is required to facilitate access to the model and must be enabled within your Internet Security Settings.

How to check your Internet Security Settings:

  • Go to Start Menu
  • Right click on the Internet Icon
  • Left click on Properties tab
  • Select the Security Tab
  • Left click on Custom level
  • If necessary adjust this to the Medium-High default setting
  • Scroll down (about 1/3rd of the way) and ensure that all ‘signed’ Active X controls are enabled
  • Hit OK
  • Now select the Privacy tab
  • This should be set at medium
  • Turn off the pop-up blocker
  • Now ensure that you hit the Apply button
  • Wait a few seconds and then select OK


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